Notification Preferences

Overview

In Heed, you have the flexibility to customize and adjust your notification devices to suit your preferences. These devices include a variety of communication channels such as email, SMS, mobile push notifications, and MS Teams integration. You can also fine-tune when these notifications are delivered, specifying whether they should be sent immediately or with a delay, ensuring that updates align with your workflow and priorities. 

Modifying your preferences

To modify your notification preferences:

1. Open the Heed Portal and click on the toolbar item displaying your name in the top-right corner.
    
2. Click on the Notification Devices tab.
   
   
3. Enable or disable specific notification devices and adjust the sending delay settings according to your preference.
   
   
   

Once you've made your changes, click Save to confirm.

Administrator Overrides

Heed administrators have the ability to manage and override your notification preferences. They may choose to disable your ability to adjust settings or override them entirely to ensure critical notifications are effectively managed in line with organizational policies. In this case, your device preference settings will be disabled.