Creating a Video Notification

Overview

Video notifications in Heed offer a compelling way to capture your recipients' attention and ensure essential messages are promptly viewed. You have the flexibility to personalize their appearance, location, theme, size, and content, allowing you to tailor these notifications to your specific communication needs. This knowledge base article provides a step-by-step guide to creating and customizing video notifications in Heed, empowering you to elevate your messaging experience and make your messages impossible to overlook.

Read on to discover how to:

1. Customize Appearance: Adapt the visual style of your video notifications to align with your brand or message type.
2. Choose Notification Location: Determine whether your notifications should appear in the corner or center of the screen.
3. Select a Theme: Utilize various themes to achieve specific aesthetics for your video notifications.
4. Define Size: Modify the size of your notifications to ensure they capture attention without being obtrusive.
5. Craft Content: Produce compelling video notification content that effectively conveys your message.

Mastery of these aspects of video notifications will enable you to engage your audience, deliver timely information, and ensure your messages are seen and acted upon.

Creating a Video Notification

1. Open the Heed Admin Portal and click Create.
2. Click Create your own, then press Video Notification.
3. Choose the theme for your notification.
   
   
4. Then you can choose or create a container from the Container dropdown. To create a new container, type in the name of your new container and then Create "Container name":
   
   
5. Finally enter and name and description for the notification and then press Create.

The Designer

Once you have completed the steps in the Create Video Notification modal, you will then be directed to the message designer.

To finalize the creation of your video notification, enter edit mode, and ensure you complete these essential steps:

1. Edit Notification Content: Customize the content of the notification according to your requirements. You can also adjust the size if needed to ensure it displays optimally.
2. Video: Click on the video and in the video options set the type and location of your video. For example, if it is a YouTube video, ensure that YouTube is selected in the source and then copy in the URL of the video
   
   
    If necessary you can adjust the height of the video and you can also adjust the padding.
3. Add Recipients: Specify one or more recipients who should receive the notification by clicking on Modify on the Recipients section.
   
   
   For more information on how to search for recipients, please see Search Recipients via User and/or Channel Attributes.
4. Publish: After making the necessary modifications and adding recipients, click the Publish button to ensure your notification is delivered to the intended audience.

The Publish Wizard

When you click on the Publish button, you will initially encounter the Publish wizard. This wizard will guide you through four essential steps, allowing you to review your selected options before finalizing the content publication.

1. Recipients: The first step of the wizard will display the recipients that have been selected.
    
   
2. Notification: The second step confirms the position of the notification, Card or Center Screen. You can change the selected option from the Notification Type dropdown.
   
   
3. Delivery: The next step confirms the attitional delivery methods that have been selected, mobile push, email etc.
   
   
   
4. Scheduling and Duration: In the last step, you have the option to set the notification's duration and specify any scheduling preferences. For instance, you can schedule the notification to be dispatched on Monday morning at 9 AM.