Getting started in the Admin Portal

Overview

The Admin Portal serves as the central hub for administrators and content creators within the Heed platform. It provides a comprehensive set of tools and features to manage and optimize your organization’s communication processes. Through the portal, you can:

• Create and Manage Content: Easily create, edit, and organize content to be shared with your team, ensuring effective communication throughout your organization.
• View Content Analytics: Gain valuable insights into how your content is performing, including engagement metrics, response rates, and delivery success.
• Create and Manage Channels: Organize users into specific groups or channels based on roles, departments, or other criteria, and manage how content is distributed to them.
• Build Custom Apps: Develop and integrate custom applications to enhance the behavior of Heed and connect with other third-party tools, enabling seamless workflows across your organization.
• Manage Users and Their Permissions: Control user access and permissions within Heed, ensuring the right people have the appropriate level of access to content, channels, and system settings.
• System Preferences: Configure system-wide settings such as company branding, content themes, and notification preferences to ensure the Heed platform aligns with your organization’s needs and culture.