User Management

Overview

Managing users in Heed is easy and essential for a smooth and secure user experience. It allows administrators and users to control access, permissions, and profiles conveniently. You can create, update, and assign roles effortlessly, customizing the application to meet your needs while ensuring data security and a personalized experience for everyone.

To effectively manage users in Heed, you need a role that grants both "View All Users" and "Manage Users" permissions. These permissions give you the authority to access and modify user profiles and maintain the application's user database securely. This ensures that only authorized individuals with the necessary responsibilities can perform user management tasks within the system.

Users List

All users of Heed will have a user account listed in the Users list settings section.

Disabling Users

To disable a user and prevent them from access the Heed application, first find them in the users list in the Admin Portal and the click on the padlock next to their name.

Editing Users

To edit a user, first find them in the users list in the Admin Portal and then click on their user username. From the Edit User modal you then edit the user's details, additional details, notification device preferences and view their channel memberships.

Notification Devices

From the Edit User modal, vadministartors can modify a user's notification devices and their sending preferences.