Heed Security Overview

Heed Security Architecture and Best Practices

Heed’s platform is built with a strong focus on security, incorporating proactive measures to minimize potential vulnerabilities and ensure data protection. We utilize Amazon Web Services (AWS) for our infrastructure needs, taking full advantage of AWS’s compliance with industry standards such as GDPR, ISO 27001, and ISO 27018. Our approach to security extends beyond the platform itself, including comprehensive encryption, regular assessments, and a strong commitment to industry best practices.

Encryption and Data Protection

At Heed, security starts with encryption. All communication between our endpoint applications and the cloud server is safeguarded through HTTPS/TLS protocols, ensuring that data in transit is securely encrypted. Additionally, we use AWS’s robust encryption features to protect data stored in our databases, maintaining the highest standards of data protection.

Application Security and Vulnerability Management

We follow a stringent security protocol in managing the Heed platform, actively addressing vulnerabilities listed by OWASP (www.owasp.org). Our development practices are designed to minimize risk, with regular vulnerability assessments and continuous improvements to our security infrastructure. By staying aligned with the latest security trends, we ensure that our platform is resistant to emerging threats.

Continuous Vulnerability Scans and Penetration Testing

Heed implements a rigorous schedule of vulnerability scans and penetration testing to detect and address potential risks. Weekly application vulnerability scans and daily network scans are conducted with the support of third-party services. In addition, we conduct regular third-party penetration tests, ensuring that our platform remains secure. Any findings are managed according to our comprehensive risk and change management protocols.

Security Awareness and Best Practices

Security is a collective responsibility at Heed. Our developers, technical support, and network management teams are continuously trained in the latest security best practices. This includes staying updated on new vulnerabilities and ensuring that our internal processes align with industry standards to prevent threats before they arise.

Governance and Compliance

Heed’s security measures are governed by an ISO-certified Information Security Management System (ISMS), which ensures that all security policies are implemented and monitored effectively. We appoint a Data Protection Officer and an Information Security Committee to oversee the implementation of security protocols. Regular internal and external audits further ensure that our security practices are always in line with industry requirements.

Commitment to Ongoing Improvement

We are committed to maintaining the highest security standards at Heed. Our security architecture evolves to meet the needs of various industries and compliance requirements, and we continuously strive to improve in line with new regulations and standards. For more information on our current certifications and compliance, please visit our compliance page.