Mobile App Code Generation and Login

Overview 

In this knowledge base article, we'll guide you through the simple process of obtaining an access code for the Heed Mobile App. This code is a key part of our security measures to ensure safe access to your account. We'll provide step-by-step instructions on how to request and receive this code, allowing you to use the Heed Mobile App securely and confidently.

Getting an access code

1. Log into the Heed Web Portal at https://app.heed.io
2. Open the System Menu by clicking on your name in the top righthand corner.
3. Click on Mobile Code.
   
   
   
4. The Get Mobile Code dialog will open displaying your email address, this is the address that your code will be sent to. Click Get Code to generate the email with your acccess code.
   
   
   
5. You should then receive an email with the subject Code for signing in to Heed.
   
   
   
6. Once you have received your code, open the Heed mobile app, enter you email address and the code into the login fields and then press Login.