Default Moderators

Overview

A moderator is a designated user granted specific permissions, including the ability to view, publish updates, and recall content. For each piece of content created, a distinct set of moderators can be assigned, but default moderators can also be established at the template level. These moderators can be either individual users or roles. When roles are chosen, any users assigned to that role gain the ability to manage the content efficiently. This flexible system empowers you to tailor content oversight to your organization's needs while ensuring smooth collaboration among users and roles.

Setting default moderators

To set the default moderators on a template, follow these steps:

1. Open the Heed Admin Portal and click Create.
2. Find the template that you whish to update and then click on the edit pencil.
   
   
   
3. This will then open the message builder where you can edit the template. On the settings list on the righthand side, scroll down to Default Moderators and click on Modify.
   
   
4. In the Modify Moderators modal, you can then choose between users and roles. Check the users and/or roles that you wish to add as moderators and then click Save. This will update the template and any future content which is published will have these users/roles as moderators.