Installing the Heed Desktop App

Prerequisites

The Heed client minimum installation requirements:

Downloading the Heed Desktop App

You can download the Heed desktop app from within the Heed web portal. Open the System Menu by clicking on your name in the top righthand corner and the click on Desktop App.

Then, choose whether to download the Windows or Mac App by clicking on the Download button.

Installing on Windows

To install the Heed desktop client, follow these simple steps:

1. Double click on the HeedClient.exe file.
2. Accept the license agreement by selecting I accept the agreement, then click Next.
   
   
3. Choose the location where you would like to install the client files, then click Next.
   
   
4. Once the installation is complete the client will automatically start.
   
   

Silent Installation

You can install the desktop client silently via the command line. To install the client using the default installation directory and by specifying a URL run the following command:

HeedClient.exe /VERYSILENT -url  "http://server.company.local"  -enableSilentLogin true

Command Line Arguments

-url – The URL to your Heed server.

-proxyAddress – The URL of the proxy server, for example http://proxy.local 

-proxyPort – The port of the proxy server, for example 8080

/SILENT – Perform an unattended installation with the install UI shown. 

/VERYSILENT – Perform an unattended installation with no UI shown.

/DIR=”x:\dirname” – Overwrite the default installation directory.

-enableSilentLogin - By default, when the desktop client first connects to the server it will automatically open the Heed App after the user has been logged in, you can disable this functionality by setting this parameter to true.

-disabled - By default, when the desktop client is installed it will be enabled. To set the client to disabled by default set this parameter to true.  

Uninstalling the Desktop Client

You can uninstall the desktop client via Programs and Features within Windows. To uninstall the client, simply follow these steps:

1. Open the Programs and Features page and select Heed, then select Uninstall Heed.
2. Once the uninstall process starts, any running Heed Processes will be terminated. Select Yes on the confirmation dialog to continue.
   
   
3. The uninstall process will then begin.
   
   

Command Line Uninstall

The desktop client can be uninstalled by running the unins000.exe file which is located within the client’s installation directory.